Frequently Asked Questions
Browse our complete FAQ library — from booking and documents to host payouts, referral programmes, and location-specific travel tips across India. Choose a category below to jump straight to the answers you need.
General Rental
Documents, deposits, fuel, insurance, and common booking questions.
To rent a car on Hire N Ride, you need a valid four-wheeler driving license. Your driving license must be at least 1 year old. Minimum age: 21+ years.
Yes. International travelers and NRIs can book a self-drive car & bike rental with Hire N Ride. You need a valid International Driving Licence, your Passport, and an International Driving Permit (IDP) that is valid in India. For Car Rental- Your driving license must be at least 1 year old. For Bike Rental- Your driving license must be at least 6 months old.
To rent a bike on Hire N Ride, you need a valid two-wheeler driving license. MCWG (With Gear): Required for renting geared bikes like Royal Enfield Himalayan, Classic 350, and other manual transmission bikes. MCWGR (Without Gear): Required for renting scooties and automatic gearless scooters. Your driving license must be at least 6 months old. Minimum age: 18+ years.
Advance booking is highly recommended, especially during peak season. Reserve your ride in minutes on the Hire N Ride app or website.
Download the Hire N Ride app or visit our website, choose your vehicle, select your dates, and confirm. Your vehicle will be waiting for you.
No, fuel is not included. The vehicle comes with limited fuel. Please refuel it yourself at a fuel station as needed.
Yes. Hire N Ride charges a refundable security deposit. The amount varies by rental type and vehicle model.
Your security deposit refund will be initiated within 24 hours of your ride being completed. The refund will be processed to your original payment method. The amount may take 4–7 business days to reflect in your bank or UPI account, depending on your bank.
Yes, all our vehicles come with genuine, valid insurance as per government regulations.
We offer 24/7 chat support. Our team is always available to assist you with any questions or issues during your rental.
Absolutely! Many solo women travel with us. Choose a trusted rental service like Hire N Ride.
You need a valid two-wheeler driving license and one government ID proof (Aadhar card, passport, or voter ID). A refundable security deposit is also required.
Yes, all our bikes come with genuine, valid insurance as per government regulations.
If you face any issue, simply report the problem through our support option or contact us immediately. The host will assist you right away. Our goal is to make sure your ride continues smoothly with minimal interruption.
Most adventure sports operators handle permits for you. However, it's recommended to book activities in advance during peak season. Our team can help you arrange permits if needed.
Yes, our bikes come with secure storage options for your adventure gear. We also provide lockable compartments for valuable items like cameras and phones.
We do not offer one-way drop services at the moment. However, we do provide doorstep delivery, where the bike can be delivered to a requested location based on availability and additional charges. Please contact us in advance to check delivery options.
We understand that plans can change due to weather conditions. You can reschedule your booking up to 3 days before the booking date. If you choose to cancel instead, the following cancellation policy applies: • Cancellations made 24+ hours before rental: Full refund • Cancellations made 12–24 hours before rental: 50% refund • Cancellations made less than 12 hours before rental: No refund Please note that no-shows are not eligible for any refund. This flexibility allows you to adjust your plans with peace of mind.
Bike & Scooty Rental
Self-drive two-wheeler rentals across India.
To rent a bike on Hire N Ride, you need a valid two-wheeler driving license. MCWG (With Gear): Required for renting geared bikes like Royal Enfield Himalayan, Classic 350, and other manual transmission bikes. MCWGR (Without Gear): Required for renting scooties and automatic gearless scooters. Your driving license must be at least 6 months old. Minimum age: 18+ years.
Advance booking is highly recommended, especially during peak season. Reserve your ride in minutes on the Hire N Ride app or website.
Your security deposit refund will be initiated within 24 hours of your ride being completed. The refund will be processed to your original payment method. The amount may take 5–7 business days to reflect in your bank or UPI account, depending on your bank.
Download the Hire N Ride app or visit our website, choose your bike, select your dates, and confirm. Your vehicle will be waiting for you.
Yes. International travelers and NRIs can book a self-drive bike rental with Hire N Ride. You need a valid International Driving Licence, your Passport, and an International Driving Permit (IDP) that is valid in India. Your driving license must be at least 6 months old.
No, fuel is not included. The bikes & scooties come with limited fuel. Please refuel it yourself at a fuel station as needed.
Yes. Hire N Ride charges a refundable security deposit. The amount varies by rental type and bike model.
Yes, all our bikes come with genuine, valid insurance as per government regulations.
We offer 24/7 chat support. Our team is always available to assist you with any questions or issues during your rental.
Absolutely! Many solo women travel with us. Choose a trusted rental service like Hire N Ride.
Car Rental
Self-drive car rentals across India.
To rent a car on Hire N Ride, you need a valid four-wheeler driving license. Your driving license must be at least 1 year old. Minimum age: 21+ years.
Yes. International travelers and NRIs can book a self-drive car rental with Hire N Ride. You need a valid International Driving Licence, your Passport, and an International Driving Permit (IDP) that is valid in India. Your driving license must be at least 1 year old.
Your security deposit refund will be initiated within 24 hours of your ride being completed. The refund will be processed to your original payment method. The amount may take 5–7 business days to reflect in your bank or UPI account, depending on your bank.
Advance booking is highly recommended, especially during peak season. Reserve your ride in minutes on the Hire N Ride app or website.
Download the Hire N Ride app or visit our website, choose your car, select your dates, and confirm. Your vehicle will be waiting for you.
No, fuel is not included. The cars come with limited fuel. Please refuel it yourself at a fuel station as needed.
Yes. Hire N Ride charges a refundable security deposit. The amount varies by rental type and car model.
Yes, all our cars come with genuine, valid insurance as per government regulations.
We offer 24/7 chat support. Our team is always available to assist you with any questions or issues during your rental.
Absolutely! Many solo women travel with us. Choose a trusted rental service like Hire N Ride.
Become a Host
List your vehicle and earn with Hire N Ride.
After you submit the form, our team typically calls within 1–2 business days. Once documents are verified, you can add your vehicle.
Payments are processed securely through Hire N Ride. After every completed booking, your share is transferred directly to your bank account — within 24 hours. No cash handling, no chasing riders.
Absolutely. Many of our top hosts list multiple bikes or a mix of two-wheelers and four-wheelers.
Our dedicated chat support team is available 24/7 for hosts to fix their booking issues, rider disputes, and maintenance coordination. You also get a host app to manage listings and track earnings.
Yes, but only if your vehicle is equipped with our GPS tracking device. You can purchase one directly through the Hire N Ride host app. Once installed, you'll get real-time visibility of your vehicle's location during every trip.
Every renter goes through mandatory digital KYC verification before they can book. They must upload a valid driving license — so you're never handing your vehicle to an unverified person.
Yes. You can unlist your vehicle instantly whenever you need it back — for personal use, servicing, or a break. Relist it anytime you're ready to start earning again.
Hire N Ride vs Zoomcar
How we compare as a self-drive rental platform.
Hire N Ride focuses on transparent, all-in rates with no hidden fees. Prices vary by vehicle, city, and dates — so compare the exact bike or car for your trip. Many travellers find Hire N Ride keener once delivery and extras are included.
Hire N Ride offers bikes, scooties, and cars from verified hosts, with doorstep delivery and digital KYC. Zoomcar is best known as a car-focused self-drive marketplace. Both are self-drive (no driver) and insured.
Yes — especially if you want a bike or scooty as well as a car, doorstep delivery, or adventure-ready rentals for hill and multi-city trips. For a simple metro car rental, Zoomcar's hub network is also wide.
Usually not. Most Hire N Ride hosts deliver to your home, hotel, railway station, or airport — so the vehicle comes to you rather than you travelling to a fleet hub.
Yes — outstation trips are allowed on many vehicles. Confirm kilometre limits, deposit terms, and any package options with the listing before you leave.
Yes. On Hire N Ride you can list your car or bike, set availability, and earn as a host — with verified renters, ride protection, and secure payments.
Hotel Referral Programme
Partner with us as a hotel and earn commission.
You earn 5% commission on completed rides, booking made through your hotel's QR code. Rates are confirmed upon partner approval.
Stickers are couriered free to your registered address within 3–7 business days. We need a complete delivery address and contact person for smooth delivery.
Commission is only paid on completed rentals. If a guest cancels their booking, no commission is earned for that booking.
After registration and approval, you'll get access to a partner dashboard with real-time bookings, monthly reports, and payment history.
No minimum required. You earn on every completed booking with no penalties for low volume. Join and leave anytime—no long-term contract.
Restaurant Referral Programme
Partner with us as a restaurant and earn commission.
You earn 5% commission on every completed car & bike rental booking made through your restaurant's QR code. Rates are confirmed upon partner approval.
Stickers are couriered free to your registered address within 3–7 business days. We need a complete delivery address and contact person for smooth delivery.
Commission is only paid on completed rentals. If a diner cancels their booking, no commission is earned for that booking.
After registration and approval, you'll get access to a partner dashboard with real-time bookings, monthly reports, and payment history.
No minimum required. You earn on every completed booking with no penalties for low volume. Join and leave anytime—no long-term contract.
No minimum table count is required. Whether you run a small café or a large restaurant, you can join the programme.
Best spots are dining tables, entrance, menu stands, and the billing counter—anywhere diners naturally look while waiting or ordering.
Most restaurant registrations are reviewed within 1–2 business days. Once approved, stickers are dispatched and you'll receive tracking details.
Volvo Fleet Referral Programme
Partner with us as a fleet operator and earn commission.
You earn a flat 5% commission on every completed ride booking made through your unique referral link.
Stickers are couriered free to your registered delivery address within 3–7 business days. We need a complete delivery address and contact person for smooth delivery.
Commission is only paid on completed rentals. If a passenger cancels their booking, no commission is earned for that booking.
After registration and approval, you'll get access to a partner dashboard with real-time bookings, monthly reports, and payment history.
No minimum fleet size is required. Whether you operate one Volvo or a fleet of twenty, you can join the programme.
Yes. During registration you can enter the same seat count for all buses or specify seats individually for each vehicle in your fleet.
Most fleet registrations are reviewed within 1–2 business days. Once approved, stickers are dispatched and you'll receive tracking details.
Manali
Travel and rental tips for Manali.
Yes, Rohtang Pass requires a permit during peak season. We can guide you on the process when you book your bike.
A valid driving licence and one government ID proof are required. International travellers need an International Driving Permit.
Yes, inter-state rides to Leh Ladakh and Spiti Valley are allowed on select bikes. Confirm availability when booking.
Kullu
Travel and rental tips for Kullu.
Yes, Kullu is well connected to Kasol and Manikaran by road. A rented bike gives you the flexibility to explore at your own pace.
March to June and September to November offer the best weather. Monsoon months can bring landslides on some routes.
Kasol
Travel and rental tips for Kasol.
Yes, the route via Bhuntar and Kullu is well paved and takes roughly 3–4 hours depending on stops.
Availability varies by season. Winter months may have limited fleet due to snow on higher routes.
Solang Valley
Travel and rental tips for Solang Valley.
Yes, though snow chains may be required on some stretches. Check road conditions before riding.
Sissu
Travel and rental tips for Sissu.
Indian nationals generally do not need permits. Foreign nationals should carry valid ID and check current regulations.
Rohtang Pass
Travel and rental tips for Rohtang Pass.
Typically May to October, depending on snowfall. The Atal Tunnel provides year-round access to Lahaul.
Yes, with proper gear and an appropriate bike. We recommend experienced riders during peak snow season.
Leh Ladakh
Travel and rental tips for Leh Ladakh.
At least 24–48 hours before riding above 4,000 m. Hydrate well and avoid strenuous activity on day one.
Permits for Nubra, Pangong, and other restricted areas must be arranged separately. We can guide you on the process.
Spiti Valley
Travel and rental tips for Spiti Valley.
The Manali–Kunzum Pass route is shorter but seasonal. Shimla–Kinnaur–Spiti is open longer and aids gradual acclimatisation.
Bir Billing
Travel and rental tips for Bir Billing.
March to June and September to November offer the most stable flying conditions.
Dharamshala
Travel and rental tips for Dharamshala.
Yes, though some roads to Naddi and Triund are steep. We recommend starting with shorter rides to build confidence.
Mohali
Travel and rental tips for Mohali.
Yes, it's a popular route of roughly 300 km taking 8–10 hours. Plan an early start and fuel stops in Mandi.
Rishikesh
Travel and rental tips for Rishikesh.
Yes, though monsoon months may restrict rafting and some forest routes.
Noida
Travel and rental tips for Noida.
Yes, we can arrange delivery to select areas in Noida and Greater Noida. Contact us for details.
Bhuntar
Travel and rental tips for Bhuntar.
Yes, we offer pickup near Kullu–Manali airport. Book in advance to confirm availability.
Himachal & Regional Travel
March to June and September to November offer pleasant weather for riding and sightseeing. Winter is ideal for snow experiences in Manali and Rohtang.
Manali is roughly 500 km from Delhi — an overnight Volvo or a 12–14 hour drive via Chandigarh and Mandi. You can also fly to Kullu airport at Bhuntar.
Ride the heritage mall road, visit Jakhu Temple, explore Kufri for snow activities, and take day trips to nearby valleys and viewpoints.
Yes — hostels, guesthouses, and homestays are plentiful in Manali, Kasol, and Dharamshala. Book ahead during peak season for the best rates.
Thermal layers, waterproof gloves, sturdy boots, sunglasses, and lip balm. Carry chain-compatible tyres if riding to snow zones.
Remote routes are generally safe with proper planning. Check weather and road conditions, carry fuel cash, and inform someone of your route.
General Location Rentals
Travel and rental tips for General Location Rentals.
A valid driving licence and government ID are required. International visitors need an International Driving Permit.
Yes, we provide 24/7 support for breakdowns and emergencies during your rental period.
Extensions are subject to availability. Contact us before your return time to arrange an extension.
Still have questions?
Our support team is available 24/7 to help with bookings, host onboarding, and partner programmes.